The Problem with the Reward Systems of Ramapo Manor Term Paper - 1

The Problem with the Reward Systems of Ramapo Manor - Term Paper Example I believe the problem with their reward systems, affecting performance has been a long-standing problem prior to the current economic crises. Clients have constantly complained about the quality of service in which they receive from Ramapo Manor and report a decline not only in the services offered, to help them sustain during these economic crises, but also the attitudes, performance, timeliness, and quality of service they receive from the employees. This assessment will research the lack of reward systems in place and the cutting of reward systems, which kept employees providing better service and increasing productivity. The nature of the problem is Ramapo Manors current reward system, which is causing employees to leave their current positions for either a different department/division within Ramapo Manor, which has not been affected greatly by the economic crises. They are returning to pursue their education in different fields, which yield a more promising livable status, they are leaving Ramapo Manor and pursing positions in a different organization, there are gaps in positions, which are crucial to running Ramapo Manor effectively. This causes budget cuts, not allowing for reward systems and incentives to keep their current employees or encourage potential employees. Lay-offs, mandatory unpaid furlough days, holiday pay, bonuses and hourly pay cuts are the core to the nature of this problem. This problem cannot be pointed to one single figure. It could be pointed to Kathleen Falk, an executive for Ramapo Manor statewide, as the ultimate decisions fall on her, her decision-making process and communication to her subordinates.